I know I left you hanging with my last post as you still don’t know how the rest of that leg of my journey went. Well, it did not get any better. As the time approached to start looking for my gate information I received an email from the airline that “due to operational constraints” my flight to Dallas would be delayed by 2 hours. The technologist in me was impressed because the email and text landed before the airport departures board was updated. Great job BA on your real time technology solution. However the traveler in me was thinking this already long day ahead of me just got longer.
Finally onboard and settled in the captain comes on over the PA system to explain to us in some detail why we had been delayed for nearly 3 hours. According to him the plane had arrived from South Africa earlier in the day and the staff were unable to open the waste system to empty it. Which lead to Engineers being called who guess what? You got it they couldn’t open it either. Which meant a part had to be requested and eventually fitted. We could not complain that we were not well informed, if not a bit nauseated.
Landed in Dallas, and did the mad dash to reclaim our luggage, go through Customs and re-check our luggage for the 45 minute flight to San Antonio. On the last segment of this trip and counting down the minutes to that shower that was in my very near future. Nope…
…a passenger decided that she was more important than anyone else on the plane. She attempted to “place her bag in the overhead locker”, that was already full so it only went in about 6 inches. She left the bag sticking out saying loudly “they will have to figure it out”. When the flight attendant started closing the lockers he gets to this one with an ugly pink suitcase sticking out. He asked “whose bag is this?” Several helpful passengers pointed the woman out. He then asked her to please come and get the bag so it could be checked. The poor man had no idea what chain of events he just kicked off .
The woman flatly and rudely responded that she would not be getting her bag down and no one was going to check it. The flight attendant walked over and calmly explained that she could not leave it there and that it must be checked. After calling him a “jerk” and a few other unpleasant things she asked to speak to the senior crew member. Then 15 minutes later it was the ground staff supervisor and finally 40 minutes later, when we should have been starting our descent into San Antonio, it was the pilot!
By this time everyone was asking for the airline to check the bag, and her suitcase!
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